Magic Ink: Information Software and the Graphical Interface
Barron Webster
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The ubiquity of frustrating, unhelpful software interfaces has motivated decades of research into "Human-Computer Interaction." In this paper, I suggest that the long-standing focus on "interaction" may be misguided. For a majority subset of software, called "information software," I argue that interactivity is actually a curse for users and a crutch for designers, and users' goals can be better satisfied through other means.

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