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The secretive ride-hailing giant Uber rarely discusses internal matters in public. But in March, facing crises on multiple fronts, top officials convened a call for reporters to insist that Uber was changing its culture and would no longer tolerate "brilliant jerks."
How Uber Uses Psychological Tricks to Push Its Drivers' Buttons 
Added 2 years ago by noah emrich
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How Uber Uses Psychological Tricks to Push Its Drivers' Buttons 
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The secretive ride-hailing giant Uber rarely discusses internal matters in public. But in March, facing crises on multiple fronts, top officials convened a call for reporters to insist that Uber was changing its culture and would no longer tolerate "brilliant jerks."
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