“I tend to be drawn to personal friendships that are also creative. The people who I connect with the most are people who when we sit down and have dinner we end up talking about this cool idea, and all the sudden it’s technically work.”
Comforting skills were more than soft, feel-good accessories for enhancing our connections—they were essential for clear, open, and honest communication. […] The art of comforting meant creating a safe place for telling the truth […]. We needed the “soft” skills of comforting to establish reliable lines of communication, especially in places where “hard” medical science was supposed to heal us.