"It’s hard to talk about what’s next without talking about ethics—embedding ethics from the start should be an absolute must. The harm caused by the current internet experience is plain to see—organizations should do better in the next iteration, with more transparency. It will be critical to learn from previous mistakes. Unintended tech consequences are impacting humanity right now, and openness about that impact will need to be part of building trust in the metaverse—particularly around behavior control, sustainability and accessibility. As brands seek to capitalize on the opportunities presented by the metaverse, we encourage open debate around the ethics relating to who people are and what they do there.
The questions surrounding the future of the metaverse are numerous and varied, including: How will data be used and stored? How can new algorithms be developed that block sensational, clickbait headlines, and by doing so end polarization and disarm the trolls? How can child protection be designed into a metaverse experience from the start?
The democratization of access might lead to a new wealth of shared cultural experiences and new economies, however, innovating responsibly will be the foundation of every brief going forward."