In assessing levels of stress and job satisfaction between clerical workers placed at a computing terminal and those in the control group doing tasks by hand, the researchers determined that clerical employees using computer terminals reported higher degrees of monotony and fatigue and general job dissatisfaction versus those performing the same kind of work by hand.... Tasked with boring, repetitive labor, clerical VDT workers reported “low ratings of job involvement and job autonomy,” and felt they had little control over their job requirements. For the women pressed onto VDTs for clerical work, the problem was not simply the computer, but the way the computer’s so-called productivity diminished the satisfaction they took in their labor.

How the Personal Computer Broke the Human Body

Joanne Suk
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