Justin Maxwell, "Holistic User Experience." BayCHI @ Xerox PARC, 2/8/11

My presentation for BayCHI on Feb 11, 2011. User experience can't be "designed." "Organizations which design systems are constrained to produce systems which are copies of the communication structures of these organizations" -Melvin Conway, 1968 I'm @303 on twitter. I don't care if you follow me.