Amazon built one of the world's most efficient warehouses by embracing chaos
Francis Tseng

Robbinsville, NJ When Dave Alperson got his first job at an Amazon warehouse in 1997, as a temporary hourly employee, it involved walking around the warehouse with a list of where to find products-mostly books-that customers had ordered. Twenty years later, as a regional director of operations for Amazon in Indiana, he oversees 18 warehouses...