"...because the map in their mind was made for easy sea navigation. The accuracy of the sea came at the cost of the land. When I realized that, a little light went off in my head: a map’s biases do service to one need, but distort everything else. Meaning, they misinform and confuse those with different needs."
"the map is not the territory, so a bad map doesn’t necessarily mean bad territory. Our saving grace is that one territory—in this case, the internet, technology—can have more than one map. We can make maps that distort less, or at least accurately represent our goals for all of this technology."
Different maps for the internet