The Impossible Job: Inside Facebook's Struggle to Moderate Two Billion People

Image: Chris Kindred This spring, Facebook reached out to a few dozen leading social media academics with an invitation: Would they like to have a casual dinner with Mark Zuckerberg to discuss Facebook's problems? According to five people who attended the series of off-the-record dinners at Zuckerberg's home in Palo Alto, California, the conversation largely centered around the most important problem plaguing the company: Content moderation.

Kalli Retzepi

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