How digital is transforming retail: The view from eBay
Christina Badal

The worlds of traditional commerce and e-commerce are merging. Devin Wenig, president of eBay Marketplaces-one of the world's largest online markets-explains the impact of digitization on traditional retailers, bricks-and-mortar stores, the shopping experience, as well as the use of data to meet customers' needs. This interview was conducted by McKinsey Publishing's Simon London.