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Some initiatives have flopped, such as a partnership with Sony, Toms Shoes, and designer Rebecca Minkoff, for which Westfield installed giant touchscreens created by eBay’s Retail Innovation group along one wall of the San Francisco mall. “The percentage of people who went up to the wall and actually transacted with a credit card was so low I can’t even tell you,” McKenzie says.

 
Added 3 years ago by Christina Badal
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