Drowning in Information: NSA Revelations From 262 Spy Documents
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By the first half of 2004, the National Security Agency was drowning in information. It had amassed 85 billion phone and online call records and cut the ribbon on a new hacking center in Hawaii - but it was woefully short on linguists who could make sense of captured communications and lacked enough network analysts to effectively monitor all the systems it had hacked.

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