This is how The New York Times is using bots to create more one-to-one experiences with readers
Mindy Seu
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Editor's note: Last weekend was the latest edition of my favorite journalism conference, the International Symposium on Online Journalism in Austin. You can catch up on what you missed through these two epic YouTube videos of the two days' livestreams. But there were two talks in particular that I thought Nieman Lab readers might be interested in seeing, from America's two top newspapers, The New York Times and The Washington Post.

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