One could argue that when a patron experiences functionality issues with library software, it creates a negative impression of the library and librarians and may deter library use. While companies like Bibliocommons pay close attention to user-interface design, many library catalogs fail to compete with the design and functionality of subscription-based product platforms. Despite the fact that “platforms are designed in a way that makes them attractive to its varied users,” they often fail to illustrate a comprehensive understanding of library workflows and processes. While traditional Integrated Library Systems (ILS) software perhaps understands the heart of librarianship best, the software fails to keep up with technological developments and changes in library workflows. Patrons and librarians frequently complain about functionality, speed, and reliability in aging library software ecosystems, creating an opportunity for corporate platforms to capitalize on the need for better systems.