“The view that machines cannot give rise to surprises is due, I believe, to a fallacy to which philosophers and mathematicians are particularly subject. This is the assumption that as soon as a fact is presented to a mind all consequences of that fact spring into the mind simultaneously with it. It is a very useful assumption under many circumstances, but one too easily forgets that it is false”
— Turing, Computing Machinery and Intelligence
“The way to discover the proper meaning is to ask not, ‘What do we mean?’ but, ‘What are we trying to mean?’ And this involves the question ‘What is preventing us from meaning what we are trying to mean?’
— Collingwood, The Principles of Art
“The proper meaning of a word (I speak not of technical terms, which kindly godparents furnish soon after birth with neat and tidy definitions, but of words in a living language) is never something upon which the word sits perched like a gull on a stone;”
Collingwood, The Principles of Art
When you refer to a 'user', by my understanding you're referring to a person in the context of how they experience a product and what they expect from it.
I don't completely understand why people seem not to like this word. When a team is making a tool for people to use, there just needs to be a simple way to refer to people who use the tool, versus people in general.
"A seismic social shift has taken place seeing much of humanity evolve from a person to a user. We are all complicit in this shift. We have collectively accepted this new social contract unchallenged. We 'agreed' to it. We perpetuate and propagate it. We are now the users, the using and the used."
— Ted Hunt, from his website